Called Mary to discuss getting the CSA complete and she is having a bad week. She asked me to just wait awhile. I asked if I could call and check on her in a couple of weeks and she said that would be fine. She ain’t wanting to start care until 9/1, so we have a little bit of time.
Sofa visit with Mary today. We discussed her long-term care insurance with Lauren, discuss our services and what we could do, went over the contract, and discussed what schedule she would like. She asked if she could keep the contract to go over it for a couple days, and then we could sign it and proceed to start on September 1.
Sofa set up for 7/29 at 1:00 due to her having a week full of appointments next week.
After conversation with Elite, I called Mary back. She is wanting more caregiver hours than her current girl is working. She has LTC insurance and will be reimbursed for services.
Received referral from Lisa. Called Mary and she stated that she already had a caregiver ready to go and she told the nurse to report it back to the office. I’m not closing this one yet, because I think there is more to the story. Lisa stated that she is needing more help than she has, and was asking if they knew of someone. I will reach back out this afternoon.