JC: Ann called to see how long before she would hear something from us. Reminded her of the 15 days. she also asked questions about how things work with our CG's. JC answered all questions per HH policy.
MMIS Tier 1
Called Prospect back to inform her I received her message, and sent a email to scheduling.
EMAIL: JC sent to Katlin McGlawn: Good afternoon. I received a voice mail from Ann Burnett who stated someone called the other day, and stated someone would call her back to discuss some possible caregivers. She states no one has gotten back with her. I'm not sure who called her, and there are no notes in WellSky or Locate but I was hoping you would be willing to reach out to her. Her number is 501-655-7218
Tier 1 Optum 7/18/24.
Jessica calling to schedule Optum.