ARC CALL: MM unable to reach, NVM picked up. RC TEXT: Good Afternoon Betty, This is Megan Martin with Home Helpers. I am attempting to reach you in regards to the AR Choices program through Medicaid for in home personal care services. If you would like assistance applying please feel free to reach out to me at your convenience. I look forward to hearing from you soon, thank you in advance.
Called LVM and text will set call back. CALL BACK SET
Betty ready for ARC. Daughter is CG. Betty gets SSI, bank, lease, closed bank.
Spoke with Betty, she would really like some help, also sending palliative referral. Transfer to Kerry.
Call from Josie with Betty. No Match MMIS. Bad connection, unable to complete call.
7/10 Met with Betty in ER at NLR, she was fixing to discharge and asked to call me when she gets home.
Spoke w daughter Angela, said I will have to talk to Betty. Angela has tried to get her help before but Betty always gets upset. She is still in ICU at Baptist NLR. Will try to call again monday, if no answer will try to go by and see in person.