MMIS: MEMBER IS INACTIVE AS OF CURRENT STATUS. Called and spoke with a woman and Dallas is currently in the ICU due to lack of oxygen in the brain and coding 2 times, had brain surgery and is in a vegetative state with a trach, and has been since June 2. Went over demographics and documents needed for the application but informed her he may not qualify for ARCH as his level of care is going to be higher. I spoke with KC and BH to confirm the ARCH process and update them on the situation. Tried to call CC to discuss further actions and more details awaiting a call back. DOCUMENTS NEEDED FOR ARCH APPLICAITON: SSI, INSURANCE, BANK.

Call with Gina, his mom and they are needing assistance to apply for Medicaid. He is currently at Legacy HR. CC