Called and spoke to the daughter she believes she sent the documents to CC. Emailed CC to see if she received any documents awaiting a response. Daughter is going to send everything to my email as well.
Call from Melissa Palmer and she is inquiring about her Mrs. Gill and I sent a task to Neveah to follow up. CC
MMIS: MEMBER IS INACTIVE AS OF CURRENT STATUS Called and spoke with the daughter went over demographics and documents needed for ARCH application. There is a possibility of the life insurance policy having about 1300 in cash value but they are unsure. DOCUMENTS NEEDED FOR ARCH APPLICATION: SSI, insurance, bank, lease, life -2 CALL BACK SET FOR 07-15.