INBOUND RC TEXT: FROM DONNA: I really need get it done because know it takes about 3 months to process and I needed full range medical when I applied for home helpers over year ago, I gave ya'll all the information you needed the and never heard back or letter in mail. I'm desperately gonna need help, I've let my house go past 2 yrs since all my surgeries. MM RESPONDED: Good Morning Donna, I will reach out to you today and see what we can get started for you. I apologize for the fact we did not reach back out to you over a year ago. I will do my best to accommodate you in getting the documentation and making copies. Please let me know the best time to reach out to you. I look forward to speaking with you later today, thank you in advance.
ARC CALL: 2ND ATC: MM unable to reach, LVM. RC TEXT: Good Afternoon, This is Megan Martin with Home Helpers. I am attempting to reach you to see if you are still interested in moving forward with applying for the Medicaid program, AR Choices. If you are, please feel free to reach out to me at your convenience. I look forward to hearing from you, thank you in advance. MM changed to UNREACHABLE.