INBOUND EMAIL: FROM: CLINT: Stating that Florence went w/another agency. Received notice on: 10-03-2024.
AUTHORIZATION EMAIL: MM SENT TO: KERRY & CLINT: Good Morning Clint,I am inquiring about Florence Mitchell. She completed her OPTUM assessment back on September 24, 2024, Tier level: 1. Has her authorization come back yet? Is she able to be sent to pre-billing for care to be scheduled? Please let me know if I am able to be of assistance in any way. Thank you!
AUTHORIZATION EMAIL: MM SENT TO: NATHAN, KERRY & INTAKE: Good Afternoon Team, Has Florence Mitchell's authorization from OPTUM/DHS come through for us to schedule for care? Please advise, Thank you!
OA COMPLETED: 09-24-2024. TIER LEVEL: 1.
Call sent to Nathan for 618. Revver & WS added.
FR MMIS: 13-SSIAD (3296240001) non Passe. No Tier. Ready for 618.