1st F/U : Called LVM and text will set call back.
MMIS: MEMBER IS INACTIVE AS OF CURRENT STATUS Called and spoke to the son and Jocelyn went over demographics and documents needed for ARCH application. DOCUMENTS NEEDED FOR ARCH APPLICATION: SSI, INSURANCE, BANK, LEASE, LAND, SOLD, HOUSE BURNING LETTER, VEHICLE
Call with Jacob and he gave me the correct spelling of her name and she only has Medicare and we discussed applying for ARCH and he is interested and she does meet the income/Assetts and I let him know that our eligibility team will reach out. CC