Ellen McLean

  • (214) 207-4704
  • Little Rock
Closed

Lead Activities


Ellen McLean

received csa, uploaded in revver and sent email out to team,

(214) 207-4704
Ellen McLean

spoke with Libby today about the care. she had questions about the scheduling and i asked chloe to give her a call.


Ellen McLean

sent out the service agreement with deposit and BA that have already been completed.


Ellen McLean

received an email with the BA, asked theresa from billing to print off so i can put with the rest of the csa and send over to the son to finish completing today, went by and picked it up so i can complete this today

(214) 207-4704
Ellen McLean

7/10/24- Libby reached out and said that they will have the csa to my by Friday, She is ready to speak with the billing team., her brother has agreed to do what he needs to do to get this taken care of. I let her know that I sent out an email and Lorren had responded and she is ready as well. she said that she would reach out to Lorren to get that set up I let her know I am here for her and her family. let me know what else i can help with to make it easier on them. she thanked me.


Ellen McLean

emailed Lorren in financial dept to get with the dtr Libby to hel start the process of the LTC policy. Lorren, Chloe and I met with Libby today about her mom and Jim needing some help in the home. Her rate will be $28.00 an hour. She has a LTC policy. Can you help us start the process of using the LTC policy for her services that will need to start 7/23/24. I have already sent Libby the service agreement and will be working with her to get that sent over to the financial department. Libby's brother handles the finances for their mom. Libby said this week would be a great time to get everything taken care of because they are together this week. Libby's number is 214-207-4704.

TBD
Ellen McLean

Met with Libby along with Chloe about any other concerns, questions about our services. In this meeting she decided to go ahead and move forward with us. she will call right at home. we talked about the csa, she will send me what she has and we will get through the LTC process before she gets here by 7/22. I called Lorren and billing and gave her heads up that i was sending an email out. she gave us the address and i have updated the system

214-207-4704
Ellen McLean

I have been keeping up with Libby for about a month about her mom needing care. I reached out to her last week and she got back with me today, we set a time for tomorrow to do a google meet with the family to determine if they would like to go with us. set it for tomorrow at 10am.


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