OPTUM ASSESSMENT EMAIL: JC SENT TO: Intake, and Heather: Lisa Jones OPTUM assessment was completed on the scheduled date of: 08/08/2024. Tier level: 1
OPTUM ASSESSMENT F/U: Optum assessment was completed on the specified date of 08/08/2024: Tier: 1 LVM to notify
OPTUM ASSESSMENT EMAIL: JC SENT TO: Intake, and Heather: OPTUM ASSESSMENT CALL: Lisa Wright has an OPTUM ASSESSMENT scheduled for: 08/08/2024 between 1pm-3:30pm
OPTUM ASSESSMENT SCHEDULED: JC s/w CL. Made a 3-way call to OPTUM: spoke to Rep: Ervina Assessment is scheduled for 08/08/2024 between 1pm-3:30pm
INBOUD CALL ARC: Lisa called LVM after hrs. OPTUM ASSESSMENT: JC: 3RD and final attempt. VM/Text
OPTUM ASSESSMENT: JC 2nd ATC VM/Text.
07/25/2024
OPTUM ASSESSMENT CALL: JC: unable to reach to schedule Optum Assessment LVM/TEXT
MMIS: 43-SSIAD (1499141001) NON PASSE NO TIER INFO Called and spoke with Lisa she is wanting to proceed with 618 called HS to do her assessment tomorrow morning DOCUMENTS NEEDED FOR ARCH APPLICATION: CALL BACK SET
LVM and sent text. Will try again later today.