Called LVM and text
ARC DOCS CALL: MM ATC (#1378): s/w Ricky: he said Mary was able to get her wounds taken care of. Ricky said he needed MM's email texted to him (MM sent to Ricky) and he is going to go down to the bank and get the statements needed.
ARC DOCS CALL: MM ATC (#1378): s/w Ricky: he said he is trying to collect the docs: but he is having issues to get all together. Ricky said he is scared to shower w/out assistance. Home Health does help Mary shower but Ricky is not able to get the assistance. He said he is still continuing to work on things currently but he is just slow at getting everything.
INBOUND ARC DOCS CALL: MM s/w Ricky: he stated he has everything but wants the list texted to him again. MM sent text: Good Morning Ricky, Per our conversation I have listed the supporting documents needed for the AR Choices program for in home personal care assistance. These documents are for both you and Mary. >Copy of Medicare cards and Aetna cards >Copy of Mortgage/bankruptcy documentation > Copy of personal property tax assessment (vehicles & home need to be identified) >Copy of last 3 months of bank statements, including beginning/ending month balances: June to September >Copy of Award Letters for social security income Please feel free to email me at: MMARTIN@HOMEHELPERSAR.COM. He will send the docs to me once he gets the September bank statement.
ARC CALL: MM ATC, unable to reach, LVM. MM CHANGED TO UNREACHABLE.
ARC DOCS CALL: MM ATC, unable to reach, LVM.
INBOUND ARC CALL: MM s/w Ricky: he stated he was sorry for not reaching back out, he receives a lot of SPAM calls and hasn't checked VM in a week, he went through 60+ VM's and finally recv'd my ATC. He is going to collect all supporting docs for ARC. MM sent RC TEXT to Ricky: Good Morning Ricky, Per our conversation I have listed the supporting documents needed for the AR Choices program for in home personal care assistance. These documents are for both you and Mary. >Copy of Medicare cards and Aetna cards >Copy of Mortgage/bankruptcy documentation > Copy of personal property tax assessment (vehicles & home need to be identified) >Copy of last 3 months of bank statements, including beginning/ending month balances: June to September >Copy of Award Letters for social security income Please feel free to email me at: MMARTIN@HOMEHELPERSAR.COM.
Unable to reach.
ARC CALL: unable to reach, LVM. RC TEXT: Good Afternoon Mary, This is Megan Martin with Home Helpers. I know we have been missing one another by phone in order to speak about the Medicaid program. AR Choices. At your convenience please give me a call so we can get you and your husband in the right direction of in home personal care assistance. I look forward to hearing from you., thank you in advance.
Called LVM and text will set call back.
Called LVM and text will set call back. CALL BACK SET