Spoke with Pam, they cg only came once. She has already talked with DHS Nurse Toni, will have elig send 9511
Call from Kim, Sarah has contact DHS Tony for provider change. 9511 email re-sent.
Pam said the prev CG has returned and want to give her a chance, she doesn't think it will work out tho. Told her we'd callback around 2-3 weeks and to call me if needed.
Daughter Pam said she doesn't like to make quick decisions, wants to consider options over wkend. Update to Intake to delay 9511.
Spoke with Pam, this is for her mother Sarah who has Medicare/Humana and Medicaid. Ran Medicaid she has ARCH, was using Gentiva but hasn't had anyone in awhile. Provided her with the DHS Nurses number to provide a verbal and will have elig send 9511