ARC CALL: Called DTR Shaniqua to inform her of ARC tier. She stated she was going to call the DHS worker to inquire as to when the DHS RN will do her Assessment. will task a F/U for 2 weeks
OPTUM ASSESSMENT EMAIL: JC SENT TO: Intake, and Mary-Kate: OPTUM ASSESSMENT COMPLETED: Richard Warfield assessment was completed on: 07/31/2024 .Tier 2. I also wanted to follow up to see if the change of provider to us has come back yet
MMIS W2-ARCH 11-MTLA 18-QMB Tier 2 DOB:11-27-2024
CALL: called and LVM stating it takes up to 15 days to change providers. Tasked my self to Follow up on 08/06/2024.
OPTUM Email: JC sent to Megan, Kerry, Clint, M. Kate: Good Afternoon All! I reached out to Richard Warfield today and spoke to his daughter. His daughter stated he had an Optum assessment June 25th for 618. She states they were approved and is using Care Link for the CG. The Daughter states they wanted to change to Home Helpers for his CG and stated she signed a CSA a couple of weeks ago. She is eager to change to us for services. Have we received an auth back yet? The Optum assessment they have scheduled for July 31st is for ARC. Please advise where we are at and if I need to do anything.
Call from daughter Shanequa, would like to switch providers from care link. Transfer to kerry.
Call from Josie with daughter Shaniqua. DOB 11/27/56. FR MMIS: 19-MCAID, 18-QMB (9200990083) non Passe. Tier 1 DAAS 6/25/24. Carelink had been unable to consistently provide a CG, per Shaniqua.