INBOUND ARC DOCS CALL: MM s/w Ricky: he stated he has everything but wants the list texted to him again. MM sent text: Good Morning Ricky, Per our conversation I have listed the supporting documents needed for the AR Choices program for in home personal care assistance. These documents are for both you and Mary. >Copy of Medicare cards and Aetna cards >Copy of Mortgage/bankruptcy documentation > Copy of personal property tax assessment (vehicles & home need to be identified) >Copy of last 3 months of bank statements, including beginning/ending month balances: June to September >Copy of Award Letters for social security income Please feel free to email me at: MMARTIN@HOMEHELPERSAR.COM. He will send the docs to me once he gets the September bank statement.
ARC CALL: MM ATC, unable to reach, LVM. MM CHANGED TO UNREACHABLE.
INBOUND ARC CALL: MM s/w Ricky: he stated he was sorry for not reaching back out, he receives a lot of SPAM calls and hasn't checked VM in a week, he went through 60+ VM's and finally recv'd my ATC. He is going to collect all supporting docs for ARC. MM sent RC TEXT to Ricky: Good Morning Ricky, Per our conversation I have listed the supporting documents needed for the AR Choices program for in home personal care assistance. These documents are for both you and Mary. >Copy of Medicare cards and Aetna cards >Copy of Mortgage/bankruptcy documentation > Copy of personal property tax assessment (vehicles & home need to be identified) >Copy of last 3 months of bank statements, including beginning/ending month balances: June to September >Copy of Award Letters for social security income Please feel free to email me at: MMARTIN@HOMEHELPERSAR.COM.
ARC CALL: unable to reach, LVM. RC TEXT: Good Afternoon Mary, This is Megan Martin with Home Helpers. I know we have been missing one another by phone in order to speak about the Medicaid program. AR Choices. At your convenience please give me a call so we can get you and your husband in the right direction of in home personal care assistance. I look forward to hearing from you., thank you in advance.
ARC CALL: (H#): MM unable to reach, LVM. (MARY-#5248): MM unable to reach, LVM. RC TEXT: Good Afternoon, This is Megan Martin with Home Helpers. I understand we were speaking with you last month in the attempt to help you apply for the AR Choices program through Medicaid. If this is still a process you would like to begin, please feel free to call me at your convenience. Thank you in advance and I look forward to hearing from you soon.
Received bank statements via email. Forwarded to GR Nevaeh and Kerry.
Called LVM and text will set call back. CALL BACK SET.
Call from Ricky to start ARC for him and wife Mary. Ricky has full list of docs needed from Christy.