Call with Velina with Elite home health and gave her status update, We are waiting on the VA auth. CC
Call with Katherine Lee with the VA and she said that Mrs. Dyson is extremely mean to the caregivers. It is a toxic work environment. CC
Call from Jacky with the VA and she said that the Social Worker is out and she will follow up with her when she returns next week. CC
Visited and she is a Veteran and we called the Va and left a message to get her setup with us for personal care. She has VA home based program and did have Gentiva and AAA and they had no aids. She wants to switch to us CC
Called and left voicemail and sent text message. C. C
Call with Elite for referral and her DOB 12/7/45. CC