Karen with BLue Cross called to say she had an upset client on the phone. Said to call office and press 1
Call from Pam regarding not being on the list. Update team again.
Received call from Lori Dalton, who is the quality assurance manager. Scheduling in-service for team, for Medicaid compliance.
Nice discussion with Chris Barrett who connected me to Yesi. New provider training will be next Thursday at 2 PM